Content
Please note
In order to request the data, the visitors need to find their Controller ID in the Second Layer of the consent banner and provide it in their request.
Obtaining the Controller ID
Use the Privacy Settings link to proceed to the second layer of the consent banner. Select the Services tab and navigate to the bottom. Here you can expand the ID to request consent data section, where you can copy the Controller ID.
Downloading the Consent History
The Consent History of individual visitors can be downloaded on the configuration level in the Admin Interface.
You can find the Consent History in the Implementation section, on the Script Tag. Scroll down and expand to Consent History section to reveal the input field where you can enter the controller ID.
If the correct data is submitted the system will return a CSV file with all consents made by that visitor in the last 12 months. The format of the CSV file is:
"Controller ID", "Timestamp", "CMP Configuration ID", "CMP Configuration Version", "Consent Action", "Data Processing Service ID", "Data Processing Service Version", "Consent Given", "Consent String"
Example of such an export can be seen below:
Deletion of consent data
There is sadly not a feature in the Admin to delete consent data.
If a website visitor requests deletion of their consent data, they can contact the Usercentrics support team and provide their Controller ID.