Banner Display – Usercentrics Support - EN

Overview:

When is the banner displayed again?
What happens if auto-update is selected?
If I change the settings for major/minor/patch updates, will this affect visitors who already have seen my CMP?
How can I tell if a Major, Minor or Patch Change has occurred in my SettingsID?
Do you need further help?

When is the banner displayed again?

The banner is displayed in the Admin Interface depending on the configuration of the CMP. You set the preferences in the Configuration section, selecting CMP Settings and scrolling down to Resurface CMP. Screenshot 2023-10-19 at 12.19.33.png

Please note: The information of your specific CMP setup is saved in the cache of the visitor’s browser. It’ll be deleted and refreshed after 30 minutes – that’s the duration of a session. Therefore, if users still have active sessions, new CMP information will not be taken into account. That’ll happen once the active session has expired.

What happens if auto-update is selected?

In that case, if the Data Processing Service is marked for auto-update, it still depends on the selection:

Which kind of update has been triggered by the auto-update? and
Which options (major /minor /patch) have you selected in the Admin Interface?

Screenshot 2023-10-19 at 13.09.28.png

Settings-ID → Service Settings → Data Processing Services → select DPS in question → see Version (DPS Details)

If I change the settings for major/ minor/ patch updates, will this affect visitors who already have seen my CMP?

Yes, for example, the admin goes to the Admin Interface and selects major update. The visitor goes to the website and gives their consent. Since it is configured to show the banner on each major update, the visitor will see it again if a major update happens.

Later, the admin de-selects major update in their Admin Interface (i.e. the banner should no longer be displayed, even after a major update). The visitor would see this change after 30 minutes from when he visited the page. That means, 30 minutes after he visited the page, he will have the new information that the banner should not be shown anymore.

Please note: The information about the CMP setup is stored in the visitor’s cache for 30 minutes and updates it if there is new information after that. This then reflects on the banners being shown depending on the selection made by the admin.

How can I tell if a Major, Minor or Patch Change has occurred in my Settings-ID?

This section gives an overview/ introduction about how to notice any change related to the 3 types of patches. We will mainly rely on the Admin Interface to investigate the changes in detail.

Please note: Changes within the Configuration and changes of a DPS can trigger major, minor or patch update(s).

Patch change history

You can check this using the versioning in the Usercentrics Admin Interface with CMP Version 2 under Implementation → Script Tag → Live Version → Version History. Major, Minor and patch changes are encoded in the patch version.
Example: Version 6.2.43

If the first number (6) changes, a major change has occurred.
If the second number (2) changes, a minor change has occurred.
If the third number (43) changes, a patch update has occurred.

Major changes

Configuration changes:

Add or remove DPS
Change Data Controller

DPS changes:

Change Data Purposes
Change Third Countries
Change Recipients

Minor changes

Configuration Changes:

Create new category
Make category essential
Hide essential category

DPS Changes:

Change DPS Description
Change Cookie Policy
Change Privacy Policy

Patch changes

Configuration Changes:

Add new language
Change layout
Change button colors

DPS Changes:

Change Storage Information
Change Non-Cookie Storage
Change max. duration of cookie storage

Connection between updates of Data Processing Services and the Settings Version

Whenever you run a major, minor or patch update (see list above) on a data processing service (DPS), this will also add one count up in the Settings Version.
Example: Your Settings Version is 5.3.7 and you have a DPS in version 2.6.1. You now run a minor update on that DPS. This will result in the Settings Version being changed to 5.4.7 and the version of the DPS being changed to 2.7.1.

Do you need further help?

How can I get help with technical questions?