How do I add a new user to the Admin Interface (V2)? – Usercentrics Support - EN

Customers on an Advanced or Premium Plan (onboarded in mid-2023 or later) with access to our Account Interface can handle existing and new users, along with their permissions, in the User Management section under the Company level of the Account Interface. Please follow this guide to manage access within the Account Interface.

Make sure to migrate your CMP to Version 2. See also: CMP migration v1 to v2

Adding a new user should be done by an existing user for security reasons. For the case an existing user isn’t available anymore we’ve created an User Authentication Process. Please contact our Service Desk for this.

Log in to your Usercentrics Admin Interface and click the avatar icon top right corner, click then Account Settings:
In the User Management you’ll find the option “Add New User”
Add the new email address as a user. By checking the box "notify user via email" you can immediately inform the new user that he has been added.

The email that the added email address then receives looks like this:

Only users whose email address has been created in the User Management have access to the specific settings-ID. To actually log in to the Admin Interface, every user first need to sign up at admin.usercentrics.eu.